VKO · VIP lounge
Russia, Moscow, Vnukovo, terminal A
Fares
ID 2973
| 1 adult | Urgent tariff (for passenger) | Children |
|---|---|---|
531 $ | 601 $ | 0-2 years - free of charge2-12 years - 266 $ |
Gallery
Departure:
Domestic flights:
- the VIP lounge agent meets the passenger at the entrance to the VIP parking lot (at the rightmost barrier at the entrance to Vnukovo Airport);
- The porter carries the luggage to the VIP lounge (the passenger must arrive at the VIP lounge no later than 1.5 - 2 hours before departure). The customer must inform the VIP lounge employee 10-15 minutes before arrival at the airport (the layout of the VIP lounge is described below);
- access to the VIP lounge:
- business center services;
- Internet;
- telephone;
- The press;
- printer;
- VIP parking.
- the passenger stays in the VIP lounge while the VIP agent checks in the passenger and checks out the baggage (the representative of the aviation security service may ask to inspect the passenger's baggage);
- support through security control;
- escort to the plane on a separate VIP transport or, in the case of a teletrap, on an electric car.
The access of the greeters to the VIP lounge is free of charge if they are indicated in the application.
International flights:
- The VIP lounge agent meets the passenger at the entrance to the VIP parking lot (at the rightmost barrier at the entrance to Vnukovo Airport). The porter carries the luggage to the VIP lounge (the passenger must arrive at the VIP lounge no later than 1.5 - 2 hours before departure). The customer must inform the VIP lounge employee about 10-15 minutes before arrival at the airport. The layout of the VIP lounge is described below.
- The passenger stays in the VIP lounge while the VIP agent checks in the passenger and checks out the luggage. A representative of the aviation security service may ask to inspect the passenger's baggage.
- Escort to separate passport control and customs control booths outside the VIP lounge, which are located in the common room on the second floor. Passport and customs control is carried out in a common queue.
- Escort to the plane on a separate VIP transport or, in the case of a teletrap, on an electric car.
The access of the greeters to the VIP lounge is free of charge if they are indicated in the application.
The VIP lounge also provides
- business center services (Internet, telephone, press, printer, etc.);
- escort to Duty-Free stores (on departure upon request);
- VIP parking.
Arrival:
Domestic flights:
- meeting at the exit of the teletrap or at the aircraft ramp with a nameplate (the names of other VIP passengers who arrived on the same flight are also possible on the nameplate). The VIP passenger must approach the VIP lounge employee. If the passenger has baggage, the dispatcher takes the baggage tags.;
- After all VIP passengers have contacted the agent, the entire group is escorted by the VIP agent in a separate car to Terminal A.;
- escort to the VIP lounge, where passengers are waiting for their luggage (information about baggage availability will be announced additionally, then the luggage will be delivered to the VIP lounge);
- access to the VIP lounge:
- business center services;
- Internet;
- telephone;
- The press;
- printer;
- VIP parking.
- After completing the service, the VIP agent escorts the passenger to the car in the VIP parking lot.;
- the porter delivers the luggage to the car.
On arrival, the greeters can meet the passenger in the general arrivals area of international flights (the right wing of Terminal A).
International flights:
- Meeting at the exit of the teletrap or at the aircraft ramp with a nameplate (the names of other VIP passengers who arrived on the same flight are also possible on the nameplate). The VIP passenger must approach the VIP lounge employee. If the passenger has baggage, the dispatcher takes the baggage tags.
- After all VIP passengers have contacted the agent, the entire group is escorted by the VIP agent in a separate car to Terminal A.
- Escort through passport and customs controls, outside the VIP lounge, which are located in the common room on the 1st floor. Passport control is carried out in a general queue. The customs control representative may ask you to put your hand luggage on the X-ray.
- Escort to the VIP lounge, where passengers are waiting for their luggage. Information about the baggage availability will be announced additionally, then the baggage will be delivered to the VIP lounge.
- After completing the service, the VIP agent escorts the passenger to the car in the VIP parking lot. The porter delivers the luggage to the car.
On arrival, the greeters can meet the passenger in the general arrivals area of international flights (the right wing of Terminal A).
Cancellation policy
Less than 6 hours before the service is provided:
- modification of a confirmed application + 6,000 ₽ per application;
- cancellation of a confirmed application is a 100% penalty.
Failure to appear is a 100% penalty.
Urgency
Urgent request (submitted less than 24 hours before the service is provided): + 5,000 ₽ per passenger.
Important information
If the passenger does not see the VIP lounge agent when exiting the aircraft, it is necessary to call the phone immediately, without leaving the common room, to promptly resolve the situation.
If passengers do not report the difficulty on the spot, the service is considered completed and non-refundable.
Extra services
Porter
8 $
Porter service
free
Lounge «Deluxe»
56 $
Conference room (for 30 people)
39 $
Personal assistance
56 $
Conference room (for 15 people)
36 $
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