DXB · Meet & Greet (Ahlan - Premium)

Arrival:

• meeting with a personal concierge with a nameplate at the place where the bus drops off passengers at the terminal;
• escorting to the terminal;
• Fast Track through passport control via a dedicated line;
• escort to the baggage belt;
• baggage collection by the agent (the agent takes the baggage tags from the passengers and takes the luggage from the belt using them) and delivery to the passengers;
• escort to the parking lot;
• assistance with loading luggage into the car;
• the agent stays with the passenger for 10 minutes after exiting the terminal;
• timely meeting of the passenger is the responsibility of the welcoming party.

Departure:

• meeting passengers with a personal concierge at the Ahlan terminal (the meeting place will be indicated in the booking confirmation);
• escorting to the terminal;
• assistance with check-in and baggage check-in;
• Fast Track through passport control and aviation security service;
• admission to the Ahlan Lounge upon departure (stay in the lounge for up to four hours);
• the buffet;
• round-the-clock menu order;
• widescreen TVs;
• massage chairs;
• relaxation area with sofas and folding chairs;
• a wide selection of alcoholic and non-alcoholic beverages;
• smoking room;
• showers;
• business center;
• high-speed internet connection;
• flight information screens);
• escort to the departure gate.

The standard start of the Ahlan Premium service is 3 hours before the scheduled departure time.

Cancellation of a confirmed application less than 48 hours before the service is provided is a 100% penalty.

Failure to show up is a 100% penalty.

Urgent request (submitted less than 48 hours before the service is provided): + $ 50 per passenger.