SIN · VIP Lounge (Quayside)

Departure:

• meeting with a personal agent in the VIP terminal;
• VAT refund and baggage packing on request;
• escort through the check-in desk and baggage check-in at the VIP terminal (the price includes two pieces of luggage per passenger, over is paid additionally);
• escort through passport control and aviation security service in the VIP terminal;
• access to the VIP lounge (the price includes an hour stay):
  • buffet;
  • drinks;
  • TV;
  • Wi-Fi;
  • tablets;
  • press;
  • massage chairs;
  • concierge services;
  • VAT refund;
  • international telephony;
  • terrace with smoking area;
  • exhibition of Asian contemporary art;
  • rest rooms (advance booking is welcome);
  • gym;
  • showers;
  • locker room.
• transfer by golf cart to the departure gate.

Arrival:

• meeting at the arrival gate with a nameplate;
• transfer by golf cart to the VIP terminal;
• escort through passport control in the VIP terminal;
• baggage collection at the VIP terminal (the price includes two pieces of baggage per passenger, over is paid additionally);
• escorting through customs control in the VIP terminal;
• escort to the parking lot;
• coordination of actions with the host party.

Cancellation and modification of a confirmed application less than 48 hours before the provision of the service is a 100% fine.

Failure to show up is a 100% penalty.

Urgent request (submitted less than 48 hours before the service is provided): + 25% per passenger.

Overnight surcharge - 25% on arrival (22:00 – 07:00).

Holiday margin - 30% per passenger:

• public holidays;
• Formula 1: 18 – September 24, 2024;
• Christmas: December 23rd – 26th, 2024;
• New Year: December 30th – January 2nd, 2025;
• Chinese New Year – January 27 – February 1, 2025.